Maharashtra Government: Enhancing Citizen Services with AI-Powered Multilingual Search
Maharashtra Government partnered with Wohlig Transformations to develop an advanced AI-powered search system supporting English, Hindi, and Marathi languages.
Overview
The Maharashtra Government collaborated with Wohlig Transformations Pvt. Ltd. to revolutionize citizen access to government information through an innovative AI-powered search solution. The project focused on creating an intelligent multilingual system capable of processing and delivering information from the main government website, 500+ external websites, and over 350+ documents across English, Hindi, and Marathi languages.
The Challenge
The Maharashtra Government faced several key challenges in making information accessible to citizens:
Language Barriers: Need to serve citizens in multiple languages
Complex Information Structure: Vast amount of information spread across websites and documents
Access Limitations: Lack of unified search across multiple information sources
User Experience: Need for intuitive search with voice interface support
Real-time Translation: Requirement for accurate translation between languages
The Solution
Wohlig Transformations implemented a comprehensive solution leveraging Google Cloud's AI capabilities:
Core Components
Semantic Search Engine: Custom vector store, multilingual processing, document understanding
Voice Processing: Speech-to-text engine, text-to-speech system, voice command handling
Translation System: Real-time translation, language detection, cultural context preservation
Technical Implementation
Custom Vector Store: Optimized document embeddings, efficient retrieval system
AI Search Engine: Semantic search capabilities, multi-vector similarity, hybrid ranking
Context Management: Dynamic context window, relevance scoring, knowledge graph
Google Cloud Infrastructure
Core AI Services: Vertex AI & Gemini 1.5 Pro for search and understanding, Speech services for voice interface
Data Processing: BigQuery for vector storage, Cloud Functions for processing
Infrastructure: Kubernetes Engine for deployment, Cloud Armor for security
Key Results
Enhanced Accessibility: Multilingual support, voice-based interaction, improved information access
Improved Efficiency: Faster information retrieval, automated translation, streamlined search
Better User Experience: Natural language interface, voice command support, comprehensive results
Scalable Architecture: Handles growing data volume, supports multiple languages, high performance
Government Impact: Improved citizen services, enhanced transparency, increased digital inclusion
About Maharashtra Government
The Maharashtra Government's digital transformation initiative aims to enhance citizen services through advanced technology adoption. This project specifically focuses on making government information more accessible to citizens through an AI-powered multilingual search system, enabling citizens to access information through both text and voice interfaces, thereby promoting digital inclusion and improving government service delivery.
About Wohlig Transformations Pvt. Ltd.
Founded in 2015, Wohlig Transformations specializes in AI and Cloud Infrastructure solutions, with a team of over 160 professionals across offices in Mumbai, London, and Dubai. The company is recognized for implementing cutting-edge technology solutions that drive digital transformation across industries.
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